NCTD is seeking a Contractor who employs or subcontracts with various mental health professionals, physical therapists, orientation mobility specialists and medical professionals to administer and perform ADA Paratransit Eligibility appeals process as set forth in 49 CFR § (G) of the Americans with Disabilities Act for persona appealing their paratransit eligibility determination. This process includes an opportunity for applicants who have been deemed ineligible or with limited eligibility (conditional or temporary) an opportunity to be heard and to present additional information or arguments about their case to a panel of professionals familiar with ADA regulations related to paratransit eligibility.