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Detailed description of requirements for an event staff company vendor for the Fall commencement ceremonies at Florida International University (FIU): Event Staff Company Vendor Requirements Event Overview: Event: Fall Commencement Ceremonies Location: Florida International University Dates: Monday, December 16 to Thursday, December 19. Duration: 4 days General Responsibilities: EARLY SUPERVISOR (1) EARLY SECURITY (9) EVENT MANAGER (1) SUPERVISOR (6) SECURITY STAFF (55) Staffing: Provide adequately trained and professional staff to support various roles. Ensure staff are familiar with FIU’s campus layout and event specifics. Staff should include: Ushers Ticket takers Security personnel Customer service representatives Logistics and Coordination: Collaborate with FIU’s commencements team to understand the schedule and layout. Ensure timely setup and breakdown of event equipment and decorations. Manage crowd control and guest seating arrangements. Security and Safety: Provide security personnel to ensure the safety of guests, staff, and students. Develop and implement emergency response plans. Coordinate with local law enforcement and campus security. Guest Services: Assist with guest seating Provide information and assistance to guests, graduates, and faculty. Communication: Maintain clear communication with FIU commencement coordinators. Provide regular updates and reports on event progress and any issues in lobby. Compliance: Ensure compliance with all FIU policies and local regulations. Handle any necessary permits and insurance. Specific Roles and Duties Ushers: Direct guests to their seats. Assist with seating arrangements for graduates, faculty, and VIPs, and all guests. Provide programs and other informational materials. Ticket Takers: Verify guest tickets and provide entry assistance for VIPs. Manage entry points to prevent unauthorized access. Security Personnel: Monitor event premises to ensure a safe environment. Handle any disruptive behavior and manage crowd control. Customer Service Representatives: Offer assistance and answer questions from guests. Provide directions and information about the event schedule. Staff Training: Provide thorough training for all staff on FIU’s specific needs and the event schedule. Conduct briefings on emergency procedures and customer service protocols. Uniforms and Identification: Ensure all staff wear uniforms or identification badges for easy recognition. Flexibility and Adaptability: Be prepared to handle any last-minute changes or unforeseen issues. Maintain a flexible attitude to ensure the event runs smoothly. By fulfilling these requirements, the event staff company vendor will help ensure that the FIU fall commencement ceremonies are well-organized, safe, and memorable for all attendees.

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