STATEMENT OF WORK FOR MGC 100 VIDEO TELECONFERECING BRIDGE: 1. The contractor shall provide advance replacement for parts, software up-dates and toll free telephone support for hardware and software services on the MGC 100 Video Teleconferencing Bridge. 2. The contractor shall provide all travel, maintenance service, repair, furnish all labor, materials and replacement parts necessary to keep the system in satisfactory working condition. Products will be maintained in accordance with the manufacturer specifications. Only manufacturer parts or equivalent, either new or refurbished, of equal or better quality will be used. 3. The Contractor shall provide Help Desk telephone capability for service calls and troubleshooting assistance during the hours of 8:00 AM and 5:00 PM during the normal business week Monday-Friday except holidays. 4. The Contractor shall provide on-call maintenance if the Help Desk telephone support does not resolve the trouble. The Contractor shall provide On-Call Maintenance support on-site not later than two business days after receipt of a trouble call that cannot be resolved by telephone. 5. The period of performance shall be from 1 February 2005 until 30 September 2005. STATEMENT OF WORK FOR VTC EQUIPMENT: 1. The contractor shall provide onsite hardware and software support with toll free technical telephone support and product replacement and/or repair services for 4 video teleconferencing rooms. These 4 rooms are labeled as Commanding Officer Conference Room, Executive Officer Conference Room, Orthopedic Conference Room and the Health Care Support Office Conference Room. In addition, the contractor will be responsible for maintaining hardware and software support, product replacement/and or repair services for 6 video teleconferencing rooms/units on a “not to exceed” basis. These 6 rooms/units are identified as Radiology/Oncology, Radiology, Laboratory, Internal Medicine, Main Operating Room, and Emergency Room. 2. The contractor shall provide all maintenance service, repair, and furnish all labor, materials and replacement parts necessary to keep the rooms in satisfactory working condition. Products will be maintained in accordance with the manufacturer specifications. Only manufacturer parts or equivalent, either new or refurbished, of equal or better quality will be used. 3. The Contractor shall make quarterly Preventive Maintenance (PM) visits to Commanding Officers Conference Room, Executive Officers Conference Room, Orthopedic Conference Room, and the Health Care Support Office Conference Room. 4. Preventive Maintenance (PM) shall be performed on all equipment in accordance with the attached “Portsmouth Naval Medical Center Preventive Maintenance Checklist”. 5. The regular PM visit will be scheduled and coordinated with the Telecommunications Manager/Contract Officer’s Representative (COR). 6. The Contractor shall provide Help Desk telephone capability for service calls and troubleshooting assistance during the hours of 8:00 AM and 5:00 PM during the normal business week. 7. The Contractor shall provide on-call maintenance if the Help Desk telephone support does not resolve the trouble. The Contractor shall provide On-Call Maintenance support on-site not later than two business days after receipt of a trouble call that cannot be resolved by telephone. 8. The period of performance shall be from 1 October 2004 until 30 September 2005. EQUPMENT LOCATION AND DESCRIPTION: LOCATION RADIOLOGY LAB OR RADIATION/ONCOLOGY EQUIPMENT Bldg 2/Room 13381102 Bldg 2/Room 170903 Bldg 2/Room 331104 Bldg 2/Room 121412 Extron Crosspoint 84 489704 524652 531437 524654 Sony DSC1024G N/A N/A N/A N/A Extron 50 Matrix 50 489853 524671 531477 524557 Rane GE 130 Equalizer N/A 242277 242273 240855 Sony SVO-1630 VCR N/A 15345 14960 14821 AMX Axcent controller 15278 N/A N/A N/A AMX AXB-VOL3 control N/A N/A N/A N/A Huges/JVC-1000 projector 8410184 N/A 8410182 SLS000417UC PIN 98301110 8410173 18301879 0018301878 18301110 18302693 LOCATION INT MED ER EQUIPMENT Bldg 2/Room 27053102 Bldg 2/Room 141510 Extron Crosspoint 84 489746 489861 Sony DSC1024G N/A N/A Extron 50 Matrix 50 489809 489651 Rane GE 130 Equalizer 228327 228325 Sony SVO-1630 VCR H8SA30047 H8SA30014 AMX Axcent controller N/A N/A AMX AXB-VOL3 control N/A N/A Huges/JVC-1000 projector 13510286 8410142 PIN 0018310146 0018312198 MAINTENANCE FORM ORTHO CONFERENCE ROOM TEST PERFORMANCE NOTES FUNCTIONAL NONFUNCTIONAL AMX/Panja Unit Projector/plasma Screen functions (up and down) Send PC source Send DVD Check Audio Check Video Send VCR Check Audio Check Video Send TV signal Check Audio Check Video

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