The Federal Bureau of Investigation intends to award on a sole-source basis a fixed price purchase order to Aspect Software, 300 Apolo Drive, Chelmsford, MA 01824 for two classes of Automated Call Distribution (ACD) System Management Essentials and one class of System Installation and Configuration.  If you are interested and capable of providing this service, please submit your capability statement to attn: Luwanna Clark via email at [email protected].  Aspect Education Services is the only training that provides the Aspect Spectrum ACD Curriculum.  This curriculum incorporates a maximum of nine classes which is needed to facilitate the efficient and effective maintenance and use of the ACD system.  The ACD system allows for Enterprise Operation Center Specialists to process government client incidents in an incident database.  The estimated value of these classes is $9,750.