The purpose of this amendment is stated below.

1. Respond to a request to provide the break down of the historical call volume by the month.

2. Set a deadline for the submission of all questions. All submissions must be submitted no later than Thursday September 6, 2012 12:00 PM PST.

Note: Please provide an acknowledgement of this amendment with your quote.

The following is a break down of the historical call volume since October 2011.


Oct 184 calls

Nov 149 calls

Dec 110 calls

Jan 213 calls

Feb 214 calls

Mar 330 calls

April 349 calls

May 370 calls

June 363 calls

July 330 calls

Aug 351 calls