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Federal Bid

Last Updated on 02 Mar 2012 at 9 AM

Solicitation

Benedict Maryland

Blackberry Premium Technical Support Services

Solicitation ID FA4890-12-T-0005

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Posted Date 01 Feb 2012 at 5 PM

Archive Date 02 Mar 2012 at 5 AM

NAICS Category

Product Service Code

Set Aside Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)

Contracting Office Not Specified

Agency Department Of Defense

Location Benedict Maryland United states

Jill Cameron

Contracting Officer

[email protected]

Phone

7572257699

This is a synopsis for commercial services prepared in accordance with the format in FAR Subpart 5.207, as supplemented with additional information included in this notice. This announcement disseminates information on proposed contract actions as required by the Small Business Act.

1. FA4890-12-T-0005

2. Date: 31 January

3. Year: 2012

4. Contracting Office Zip Code: 23606

5. Classification Code: D - Information technology services, including telecommunications services

6. Contracting Office Address: ACC AMIC/PKA, 11817 Canon Blvd, Ste 306
Newport News VA 23606

7. Subject: BlackBerry Premium Technical Support Services

8. Proposed Solicitation Number: FA4890-12-T-0005

9. Closing Response Date: 16 February 2012 Noon Eastern Standard time

10. Contact Point: Shelley Davis, [email protected] or Jill C. Cameron [email protected]. Questions can be directed to Ms Shelley Davis, Phone: 757-225-7713.

11. N/A

12. N/A

13. Contract Line Item Number(s):

0001: Part Number: SRV-00015-988; Description: BlackBerry Premium Technical Support Services for Enterprise 1000 CALs Server Quantity 1 ea.

0002: Part Number: PRM (1001-4999); Description: BES Premium - Per Client Access License 1K - 4999 Active CALs Quantity 2550 ea.

14. N/A

15. N/A

16. Description: The following support services are required. Annual renewal of BlackBerry Technical Support maintenance agreement to support approximately 2550 BlackBerry users on 12 ACC bases. Maintenance covers 24X7 telephone tech support for handheld devices and servers for command-wide users.

This support includes, but is not limited to telephone support 24 hours a day for help, technical support, email support, software releases, BlackBerry Enterprise Server software upgrades, and BlackBerry Training. Request brand name "or equal". If providing "or equal" services, the quote must state the services are an "or equal" and the prospective offeror has the responsibility to ensure that any "or equal" services proposed are bonafide "or equal" to the services requested. The quote for technical support services, must be fully compatible with the existing BlackBerry infrastructure.

Period of Performance: 1 Jun 2012 - 31 May 2013

NAICS Code: 517210 - Wired Telecommunications Carriers (except Satellite)

17. Place of Contract Performance:
Deliver To: ACC/A6OI
180 Benedict Ave Suite 210
Langley AFB, VA 23665
Delivery: FOB Destination

18. Set-aside Status: This requirement is 100% Service Disabled Veteran Owned Small Business Set-Aside.

Bid Protests Not Available