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Answer 1: The following is the information from the current, in place, warranty support. The current RIM Tech Support Code is TS 13635.
The BES SRPID Codes are:
S125989
S81273201
S81273520
S3213630
S1027778
S7551320
S6331428
S25122124
S4091568
S6240821
S12228287
S8023944
Question 2: What is the total number of users?
Answer 2: The first CLIN covers the first 1000 users. CLIN 0002 covers the remaining 2550. The total number of users is 3550.