The due date for responses has been changed to 20 August 2008 at 3:00 p.m.
Q&A
Q: The equipment listing does not specify what level of Cisco Smartnet support is needed. Can you please clarify? For example ... CON-SNT-WS-C6509 8x5xNBD Service,Catalyst 6509
A: The Normal 8/5 with IOS up grade.