The Pacific Regional Contracting Office (PRCO) at Tripler AMC, Hawaii intends to award a firm-fixed price, non-personal annual maintenance service contract for web service upgrades, maintenance and additional licenses (if required), of the Standardized Orthopedic Clinical Research and Treatment Evaluation Software (SOCRATES). This requirement is for a period of performance from 22 September 2014 through 21 September 2015 (Base and 2 Option Periods).
The contractor will be required to provide all scheduled or unscheduled services as deemed necessary to repair and/or maintain SOCRATES software to a fully functional condition with a ninety-eight percent uptime guarantee.
The proposed acquisition is intended as a sole source set-aside to Ortholink PTY LTD. SOCRATES software is proprietary to and is distributed exclusively by Ortholink PTY LTD. Due to the proprietary nature of the SOCRATES software, only authorized SOCRATES System Field Support Engineers can provide the required service. This is necessary to maintain the integrity of the software and ensure that equipment receives the software updates as new version releases are available.
The Contracting Officer is Ms. Maria Vencill, (808) 433-4487,
[email protected] and the Contracting Specialist is Ms. Kanoe Sing-Ching, (808) 433-7003,
[email protected].
Bid Protests Not Available