This is a brief description. Please email [email protected] for a complete copy of the RFQ. Be sure to include the Solicitation Number. Section B - Supplies or Services and Prices ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT 0001 12 Months Maintenance for the MGC 100 Video FFP Teleconferencing Bridge in accordance with Section C, Statement of Work. Location: Swithcroom, Bldg 2, Room 142433 FOB: Destination MILSTRIP: N0018307RQTE016 PURCHASE REQUEST NUMBER: N0018307RQTE016 Section C - Descriptions and Specifications CLAUSES INCORPORATED BY FULL TEXT DESCRIPTION/SPECIFICATION/WORK STATEMENT Statement of Work FOR MGC 100 VIDEO TELECONFERECING BRIDGE 1. The contractor shall provide advance replacement for parts, software up-dates and toll free telephone support for hardware and software services on the MGC 100 Video Teleconferencing Bridge. 2. The contractor shall provide all travel, maintenance service, repair, furnish all labor, materials and replacement parts necessary to keep the system in satisfactory working condition. Products will be maintained in accordance with the manufacturer specifications. Only manufacturer parts or equivalent, either new or refurbished, of equal or better quality will be used. 3. The Contractor shall provide Help Desk telephone capability for service calls and troubleshooting assistance during the hours of 8:00 AM and 5:00 PM during the normal business week Monday-Friday except holidays. 4. The Contractor shall provide on-call maintenance if the Help Desk telephone support does not resolve the trouble. The Contractor shall provide On-Call Maintenance support on-site not later than two business days after receipt of a trouble call that cannot be resolved by telephone. 5. The period of performance shall be from 1 October 2006 until 30 September 2007.

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