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The City of Austin (City) seeks a Contractor to conduct a comprehensive review of the equity and efficiency of the dispatch of emergency medical response related services of the Austin Fire Department (AFD) and Austin Travis County Emergency Medical Services (ATCEMS). The review should include an evaluation of response times, patient treatment and health equity, and resource utilization on responses. Additionally, the review should include recommendations on the locations of fire suppression and emergency medical resources, timelines, locations for new resources, and the applicability and impact of Insurance Services Office (ISO) ratings.
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