Federal Bid

Last Updated on 03 Aug 2021 at 12 PM
Solicitation
Rockville Maryland

Employee Assistance Program (EAP)/WorkLife Services IDIQ

Solicitation ID PSCFOH-EAPWL-PSC8022021
Posted Date 03 Aug 2021 at 12 PM
Archive Date 18 Sep 2021 at 4 AM
NAICS Category
Product Service Code
Set Aside No Set-Aside Used
Contracting Office Program Support Center Acq Mgmt Svc
Agency Department Of Health And Human Services
Location Rockville Maryland United states 20857

The purpose of this synopsis is to provide notification of the proposed contract action under solicitation number: 75P00121R00087 for the Department of Health and Human Services (HHS), Program Support Center (PSC), Federal Occupational Health (FOH) Employee Assistance Program (EAP)/WorkLife Services.

The purpose of this requirement is to provide a comprehensive, integrated Employee Assistance (EAP) and WorkLife program with services that include in-person, telephonic, videoconference, webinars and on-line consultation and problem solving for a wide range of personal, wellness, and Worklife concerns. Additionally, educational and motivational activities; referral, monitoring, and follow-up services; behavioral health consultation and coaching; crisis intervention; management consultation and support; and union briefing services are also to be provided. These services are currently provided to over 500,000 federal employees.

Services shall be accessible through a single Call Center and shall be available twenty-four (24) hours a day, seven (7) days a week, and three-hundred sixty-five (365) days a year. The program shall include access to a national affiliate counselor network, WorkLife resources and web-bsed resources.

There are emerging needs to this requirement; some already established, others arising, and additional needs are expected to develop in the future. It can be challenging to predict specific emerging needs; therefore, the flexibility and capacity of the Contractor to address these needs is most imperative. This is a dynamic environment encompassing quality of life support systems for civil servants and their dependents. The evolving needs of customer agencies may drive modification of the integrated EAP-Worklife program to satisfy such in a rapidly changing environment.

This requirement is a commercial service and will utilizeFAR Part 12, as supplemented. The anticipated award is a single-award IDIQ contract. The anticipated period of performance is a 12-month base period and four (4) 12-month option periods.

Bid Protests Not Available