The FDIC requires SUMO Schedule which automates appointemnt scheduling 24/7 hours a day, 365 days a year, on any device. SUMO is the only solution built 100% native on Salesforce. SUMO Scheduler provides a self-service solution to schedule appointments with customer service agents, it supports multiple languages and multiple time-zones, and it provides robust workflow and feature capabilities.
All offerors must complete the Section B - Price Schedule in the solicitation to be considered for this opportunity.
Questions regarding the solicitation are due by 12 p.m. EST on Thursday, January 16, 2025.
Request for Quotations (RFQs) are due by 1 p.m. EST on Friday, January 31, 2025.