Technology Transformation Services Sources Sought Notice

The General Services Administration ("GSA") Federal Acquisition Service ("FAS") Technology Transformation Services ("TTS") and National Capital Region ("NCR") is seeking providers for identity proofing services.

login.gov is a growing platform and needs a variety of proofing methods, data sources in order to move towards the goal of universal coverage for the U.S population. As login.gov grows there is the need to have the mix of methods/data sources that can most effectively proof login.gov's partner agencies populations. The intent with a multi-award contract is to provide a broad base of contractors who the government can work with to have the highest proofing rate for an agency population. Each order will help support different population subsets and the data from those order will inform our planned proofing rate vs actual and allow for iterating. The Government is highly interested in diverse approaches and data sources that can support this goal.

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PLEASE NOTE: This is a market survey exercise for informational purposes only and IS NOT a Request for Quotes ("RFQ"), Request for Proposals ("RFP"), or similar request.

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No contract/order will be awarded based on this announcement and no reimbursement will be made for costs associated with responding to this announcement. However, the government may engage vendors that respond to this notice by seeking further information about capabilities or even a direct award. All responses must be submitted through the GSA-hosted Google Form associated with this notice. Responses received via email will not be considered. Vendor submissions must be received no later than 5:00 PM ET on Day, November 29, 2017.

Government Point of Contact: Al Munoz

Email: [email protected]

Provide responses to the following either directly via email to the contracting officer, or via Google Forms at the following link:

https://docs.google.com/forms/d/e/1FAIpQLSeSVfCisffrWd7ugiQB_BdLcfRlHT9oaM3IUW0wnvW8vaIx6Q/viewform?usp=sf_link

Company information

What is your company's legal name? (500 characters, including spaces, maximum)

Who is the point of contact for follow-up questions? (Please include name, email, and telephone number) (500 characters, including spaces, maximum)

What is your DUNS Number? (500 characters, including spaces, maximum)

Do you qualify as a Small Business? (1500 characters, including spaces, maximum)

Aside from full and open is your company's product or service available through governmentwide contracting vehicle(s)? If so, which ones and what NAICS are you using for each? Please separate each contract/NAICS with a semi-colon (;).  (1500 characters, including spaces, maximum)

Technical Questions

The Government is exploring how to best proof the U.S population and considering a multi-award contract by the different categories as outlined in draft SOW.  Are there contractual alternatives the Government should be considering? (1500 characters, including spaces, maximum)

In order to properly measure the U.S population for proofing the Government is considering asking vendors to provide how their solution maps against household income, age, and geography (postal code). We will do a population analysis for each agency that onboards with login.gov. In the example of a retirement benefit use case, we want to  understand the agencies population by age, household income and geography will inform the orders for proofing based on coverage of those demographic attributes and price. Are there alternative methodologies/variables that can be used to measure the U.S population more accurately? (1500 characters, including spaces, maximum)

As part of identity proofing login.gov requires these categories to move towards the goal of universal coverage for the U.S population while building toward the new NIST proofing standards (https://pages.nist.gov/800-63-3/):

• Identity resolution

• Address verification

• Account verification

• Behavioral analytics / fraud

• Government ID verification

Are there other categories that should be included or substituted beyond these? (1500 characters, including spaces, maximum)

What Contract Line Items (CLIN) would you consider bidding on? For those CLINs please identify estimated pricing in these volume bands by CLIN. (1500 characters, including spaces, maximum)

Are there better source(s) and definitions for underserved in the identity proofing context instead of "The underserved are a geographically, economically, and demographically diverse group of people who, by choice or circumstance, operate partially or completely outside the traditional banking system." from https://www.uspsoig.gov/sites/default/files/document-library-files/2015/rarc-wp-14-007_0.pdf (1500 characters, including spaces, maximum)

Using Google Forms vs Traditional submissions is an experiment. What is your feedback on use of this for submissions going forward? The more specific feedback for improving things the more actionable the result can be. (1500 characters, including spaces, maximum)

What other information do you want to provide? (1500 characters, including spaces, maximum)

If you want to provide a redlined document of the draft Statement of Work, then please email the document to the Contracting Officer, Al Muñoz.