1. THE CONTRACTOR MUST PROVIDE INFORMAL DISPUTE RESOLUTION (IDR) AND INDEPENDENT INFORMAL DISPUTE RESOLUTION (IIDR) SERVICES IN ACCORD WITH THE CODE OF FEDERAL REGULATIONS (CFR) THAT THE DEPARTMENT OF LICENSING AND REGULATORY AFFAIRS (LARA), BUREAU OF COMMUNITY AND HEALTH SYSTEMS (BCHS), ACTING AS THE STATE SURVEY AGENCY (SA) IN THE STATE OF MICHIGAN (STATE) FOR THE FEDERAL CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS), HAS TO COMPLY WITH. SERVICES MUST COMPORT WITH REQUIREMENTS THAT INCLUDE: (1) IDR FOR SKILLED NURSING FACILITIES, NURSING FACILITIES, AND DUALLY PARTICIPATING FACILITIES PER 42 CFR 488.331; (2) IDR FOR HOME HEALTH AGENCIES (HHA) PER 42 CFR 488.745; AND (3) IIDR FOR SKILLED NURSING FACILITIES, NURSING FACILITIES AND DUALLY PARTICIPATING FACILITIES PER SECTIONS 1819(H)(2)(B)(II)(IV) AND 1919(H)(2)(B)(II)(IV) OF THE SOCIAL SECURITY ACT, AND 42 CFR 488.331 AND 42 CFR 488.431.

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