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The City of Clovis is requesting proposals from qualified Vendors for the one and three year coverage options of Cisco SmartNet Maintenance and Support on Equipment and Licensing. (Note: The list of Equipment and License requirements is available in excel format in the PlanetBids/Documents & Attachment tab.) Proposals must include all requested items and quantities listed on the proposal bidding spreadsheets to be considered, no substitutions will be accepted. A. The vendor shall certify that they are a Cisco Registered Partner as of the date of the submission of their offer, and that they have the certification/specialization level required by Cisco to support both the product sale and product pricing. B. The vendor shall source Cisco products Directly from Cisco or through the US authorized distribution channels only. Products obtained outside these channels may require additional costs associated with product Relicensing and inspection fees before Cisco will enter into Warranty/Service support for the product in question. Those distribution channels are Comstor (US), Ingram Micro (US), Tech Data (US) and Cisco Direct. Further, CITY OF CLOVIS must be the original licensee of all Cisco products. C. In the event there are questions pertaining to the validity of the Cisco products, CITY OF CLOVIS reserves the right to verify the origin of the Cisco products with Cisco Systems, Inc. In the event the Cisco Products have been acquired from un-authorized channels, CITY OF CLOVIS further reserves the right to return the products for a full refund. All proposals (Cost files and spreadsheets must only be electronically uploaded and submitted through the PlanetBids system.

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