A. The amendment to combined synopsis solicitation VA101V-16-Q-0443 is written to change paragraph vi., Description of Requirement.
B. On paragraph vi., subparagraph 3.0 - Scope of Work, A. MDF/Server Room, Product Description, remove the text that reads "StruxureWare Central Basic" this deletion applies to all equipment listed in Appendix B of the Scope of Work, including any Software Support Contracts. The deletions effected are shown in the revised scope of work that is attached to this amendment.
C. The date and time set for receipt of quotes is not changed by this amendment and remains September 19, 2016 by 2:00PM Central Time.
D. All other terms and conditions of this solicitation remain the same.
STATEMENT OF WORK (SOW)
FOR
UPS System Maintenance
1.0 - Introduction
The Bishop Henry Whipple (BHW) Federal Building hosts the St. Paul VA Regional Office. In support of OI&T's mission to support continuous and secure IT support to VA customers, Uninterruptable Power Supplies (UPS) are required at all VA installations.
This Statement of Work (SOW) outlines a new contract to service and maintain the UPS equipment and peripheral UPS and related equipment in the VA spaces (MDF + 21 IDF) of the Bishop Henry Whipple Federal Building location.
2.0 - Background
Maintaining a UPS is an important component of overall network security and support. This contract is needed to ensure network security and stability in case of emergency.
3.0 - Scope of Work
The Contractor shall provide maintenance services per the readily available COTS (Commercial Off The Shelf) part numbers listed below and in the Appendix A, at the locations shown:
Installed Site:
Department of Veterans Affairs
Bishop Henry Whipple Federal Bldg.
1 Federal Drive
Saint Paul, MN 55111
A. MDF/Server room - Overview (See Appendix A for detailed list)
Humidifier: SK3044MSD4 SN 120 239999
Product Description Product
Preventive?Maintenance?Visit?5X8
Symmetra Unit Intelligence Module (x2)
Power Module (x4)
System Power Supply
Static Switch
Battery Unit (4x4)
Sensor/pod/camera packages Type Model
Sensor Pod Sensor Pod 150 Integrated
NetBotz Wall Appliance device 1 NetBotz Wall Monitor 355
NetBotz Wall Appliance device 2 NetBotz Wall Monitor 355
Camera Pod Camera Pod 160
B. IDF/Switch Closets: - Overview (See Appendix A for detailed list)
APC UPS SMSX3000RMLV2U and the UPS sensor/pod/camera:
Type Model
Sensor Pod Sensor Pod 150 Integrated
NetBotz Wall Appliance device 1 NetBotz Wall Monitor 355
NetBotz Wall Appliance device 2 NetBotz Wall Monitor 355
Camera Pod Camera Pod 160
C. Preventative Maintenance Visits
The contractor shall provide all parts, labor and travel related to each preventative maintenance visit. The contractor shall perform all preventative maintenance inspections and services during normal working hours Mon-Fri (5x8).
General Tasks to Be Performed For Each Inspection:
- Perform Visual Inspection
- Perform Environmental Inspection
- Perform Mechanical/Electrical Inspection
- Verify firmware revision and update as needed
- Deliver Site Report with service recommendations
D. On-Site Service
The contractor shall provide on-site services in the event of equipment failure under this contract. Guaranteed response time is next business day. The contractor shall performed the following:
- Check system status
- Check system alarm
- Troubleshoot reported issue and diagnose problem
- Repair system as required
- Complete functional tests after repair
- Deliver detailed report of action taken
- Implement firmware update as needed
E. Remote Monitoring Service
The contractor shall provide remote monitoring. Monitoring shall include, but is not limited to the following:
- Collect and document pertinent system information
- 24 x 7 system monitoring
- Notify and dispatch field engineer as needed
- Monthly report identifying potential problems and recommendations
F. Tech Support
The contractor shall provide technical support including escalation support to address system issues in a timely and efficient manner.
G. Parts (Exception: Batteries)
The contractor shall furnish all parts, labor, and travel required for both the Preventative Maintenance and On-Site Service under this contract.
4.0 - Applicable Directives
The Contractor will not have network access. The Contractor shall comply with all security requirements imposed by the installation commander at all times while on the installation. Contractor personnel involved in civil crimes and/or other incidents of misconduct may be restricted from entry onto the installation. No other specific directives apply.
See Attached equipment Checklist Appendix A
See Attached equipment Hardware Serial Number list Appendix B
5.0 - Performance Requirements
Place of performance: Bishop Henry Whipple (BHW) Federal Building: 1 Federal Drive, St. Paul, MN 55111-4050 MDF: Rm 3900 IDF: Varied
Service appointments shall be conducted during the normal business hours of Monday through Friday (6:30 A.M. - 5:30 P.M.) unless otherwise arranged due to emergency and/or service upgrades contracted. The St. Paul RO shall not incur any charges for appointments cancelled by the Contractor.
6.0 - Billing The Contractor will provide the NSC and Finance Departments with an invoice of service to include:
1. Contract Number
2. Company Name and Address
3. Invoice Date
4. Invoice Number (Note: Each invoice must have a different Invoice Number).
5. Description of items/services provided as well as referencing the appropriate Contract Line Item Number (CLIN). This way the proper CLIN can be billed for the Invoice.
6. Terms for any discount for prompt payment.
7. Name, title and phone number of company point of contact to notify in case of a defective invoice.
7.0 - Point of Contact
Name: Damian Zebrosky
Phone: (612) 970-5228
Fax: (612) 970-5244
E-Mail:
[email protected]
8.0 - Holidays
The contractor will not be required to perform any work for the government on any of the following federal holidays:
New Year's Day, Martin Luther King Jr's Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans' Day, Thanksgiving Day, and Christmas Day.
9.0 - Service Contract Labor Wages
This contract incorporates the wages and fringe benefits of the following wage determinations
Wage Determination Occupation Wage (Including Fringe Benefits)
05-2287, Revision 17 Electronic Technician, Maintenance II $30.33
The contractor shall pay each employee that performs work under this contract at least the wages and fringe benefits indicated on the Wage Determination and the table above. The Government may require submission of payrolls, conduct labor interviews, or perform other investigations to determine that clients are receiving the wages and fringe benefits required under this contract.
10.0 - Superintendence of Contractor
The contractor shall, at all times and while work is being performed under this contractor, provide supervision and superintendence of workers under this contract. The contractor shall also provide superintendence of all prime and subcontractor work performed, regardless of whether or not the subcontractor is providing his or her own superintendence.
11.0 - Superintendence of Contractor
Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor.
12.0 - Confidentiality and Non-Disclosure
1. The preliminary and final deliverables and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this task order are the exclusive property of the U.S. Government and shall be submitted to the Contracting Officer at the conclusion of the task order.
2. The Contracting Officer will be the sole authorized official to release verbally or in writing, any data, the draft deliverables, the final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor. Any request for information relating to this task order presented to the contractor shall be submitted to the Contracting Officer for response.
3. Press releases, marketing material or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the Contracting Officer.
13.0 - Contract Security Requirements
The C&A requirements do not apply to this contract. A security accreditation package is not required. Contractor personnel will be escorted at all times by Department of Veterans Affairs personnel while performing any work in the St. Paul Regional Office.
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APPENDIX A
EQUIPMENT LIST
1. MDF - Server Room contents ( MAIN -power load, APC UPS and UPS sensors/pod/camera):
Type Model Serial Number
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1:F7
Camera Pod Camera Pod 160 QA1202180746
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1:F4
Camera Pod Camera Pod 160 QA1203180509
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1:FE
Camera Pod Camera Pod 160 QA1151180740
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:9D:7D:00
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1:ED
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:DD:6F
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F2:05
Cooling Device InRow RD 10KW Water/Glycol Cooled 60Hz JK1149012831
Cooling Device InRow RD 10KW Water/Glycol Cooled 60Hz JK1149012829
Cooling Device InRow RD 10KW Water/Glycol Cooled 60Hz JK1143000007
Cooling Device InRow RD 10KW Water/Glycol Cooled 60Hz JK1149012827
Cooling Device InRow RD 10KW Water/Glycol Cooled 60Hz JK1143000002
Cooling Device InRow RD 10KW Water/Glycol Cooled 60Hz JK1149012834
NetBotz Rack Appliance NetBotz Rack Monitor 550 QA1223180220
NetBotz Rack Appliance NetBotz Rack Monitor 550 QA1223180220
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180314
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180314
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180290
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180304
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180298
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180300
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180304
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1150180148
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180300
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180290
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180185
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180298
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1150180148
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180185
PDU 0M-5103 PI1145310764
Rack PDU AP7862 ZA1133011613
Rack PDU AP7863 ZA1143024420
Rack PDU AP7894 ZA0947003890
Rack PDU AP7862 ZA1133011617
Rack PDU AP7863 ZA1143024395
Rack PDU AP7862 ZA1133011607
Rack PDU AP7863 ZA1143024412
Rack PDU AP7862 ZA1133011612
Rack PDU AP7894 ZA0947003891
Rack PDU AP7863 ZA1143024419
Rack PDU AP7862 5A1143E01058
Rack PDU AP7863 ZA1143024405
Rack PDU AP7862 ZA1133011619
Rack PDU AP7862 ZA1133011608
Rack PDU AP7863 ZA1143024429
Rack PDU AP7863 ZA1146019211
Rack PDU AP7863 ZA1143024417
Rack PDU AP7863 ZA1143024396
Rack PDU AP7862 ZA1133011610
Rack PDU AP7862 ZA1133011605
Rack PDU AP7863 ZA1143024418
Rack PDU AP7862 ZA1133011604
Rack PDU AP7862 5A1143E01045
Rack PDU AP7862 5A1143E00979
Rack PDU AP7863 ZA1146019201
Rack PDU AP7863 ZA1146019217
Rack PDU AP7863 ZA1146019210
Rack PDU AP7862 ZA1133011611
Sensor Pod Sensor Pod 150 Integrated QA1150180148
Sensor Pod Sensor Pod 150 Integrated QA1203180290
Sensor Pod Sensor Pod 150 Integrated QA1203180304
Sensor Pod Sensor Pod 150 Integrated QA1203180298
Sensor Pod Sensor Pod 150 Integrated QA1203180314
Sensor Pod Sensor Pod 150 Integrated QA1249180185
Sensor Pod Sensor Pod 150 External ZA1146023031
Sensor Pod Sensor Pod 150 Integrated QA1223180220
Sensor Pod Sensor Pod 150 Integrated QA1203180300
SK304MSD4 Humidifer 120?23999
UPS Symmetra 40K PD1204150024
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2. IDF closet contents (APC UPS Model SMX3000RMLV2U and UPS sensors/pod/camera) - quantity 20
1. 20 (qty) APC UPS SMX3000RMLV2U Smart UPS
Serial Numbers
IS1129000980
IS1129000978
IS1129004692
IS1129000986
IS1129000976
IS1129000982
IS1129000972
IS1312004056
IS1129004696
IS1129004691
IS1129004697
IS1220004381
IS1129004634
IS1129004702
IS1312002588
IS1312002589
IS1312002587
IS1303000709
IS1303000717
IS1303000716
2. 20 (qty) sensor/pod/camera assembly:
Type Model Serial Number
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:9D:7C:F4
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F2:00
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:9D:7C:EE
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F2:28
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1:FE
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1:F7
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:9D:7D:00
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F2:05
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1:FB
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F2:45
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F2:1A
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:9D:7D:13
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F2
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:92:F1
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:9D:
Camera Pod Camera Pod 160 CAMERA_00:C0:B7:9C:
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180178
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180178
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180309
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180309
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180136
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180136
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180349
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180349
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180304
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180304
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180300
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180300
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180185
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180185
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180314
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180314
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180307
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180307
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180378
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180378
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180335
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180335
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180198
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180198
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180290
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180290
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1150180148
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1150180148
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180316
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180316
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180386
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180386
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180291
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180291
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180298
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1203180298
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180291
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1249180291
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1242180266
NetBotz Wall Appliance NetBotz Wall Monitor 355 QA1242180266
Sensor Pod Sensor Pod 150 Integrated QA1249180178
Sensor Pod Sensor Pod 150 Integrated QA1203180309
Sensor Pod Sensor Pod 150 Integrated QA1249180136
Sensor Pod Sensor Pod 150 Integrated QA1203180349
Sensor Pod Sensor Pod 150 Integrated QA1203180304
Sensor Pod Sensor Pod 150 Integrated QA1203180300
Sensor Pod Sensor Pod 150 Integrated QA1249180185
Sensor Pod Sensor Pod 150 Integrated QA1203180314
Sensor Pod Sensor Pod 150 Integrated QA1203180307
Sensor Pod Sensor Pod 150 Integrated QA1203180378
Sensor Pod Sensor Pod 150 Integrated QA1203180335
Sensor Pod Sensor Pod 150 Integrated QA1249180198
Sensor Pod Sensor Pod 150 Integrated QA1203180290
Sensor Pod Sensor Pod 150 Integrated QA1150180148
Sensor Pod Sensor Pod 150 Integrated QA1203180316
Sensor Pod Sensor Pod 150 Integrated QA1203180386
Sensor Pod Sensor Pod 150 Integrated QA1203180291
Sensor Pod Sensor Pod 150 Integrated QA1203180298
Sensor Pod Sensor Pod 150 Integrated QA1249180291
Sensor Pod Sensor Pod 150 Integrated QA1242180266
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APPENDIX B
HARDWARE SERIAL NUMBER REFERENCE (DOES NOT INCLUDE IDF/ SWITCH CLOSETS CONTENTS)
Entitlement Maintenance Visits Start Date End Date
1?Preventive?Maintenance?Visit?5X8 2 09-20-2016 09-19-2017
Product Description Product Serial #
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000007
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000002
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012829
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012827
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012831
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012834
Entitlement Maintenance Visits Start Date End Date
1?Preventive?Maintenance?Visit?5X8 2 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
1?Preventive?Maintenance?Visit?5X8 6 09-20-2016 09-19-2017
Product Description Product Serial #
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000007
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000002
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012829
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012827
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012831
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012834
Entitlement Maintenance Visits Start Date End Date
1?Preventive?Maintenance?Visit?5X8 3 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?PDU PSX-PDU120V PI1145160022
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
Entitlement Maintenance Visits Start Date End Date
1?Preventive?Maintenance?Visit?5X8 3 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
7X24?Telephone?Technical?Support?-?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
8-Hour?7X24?Response?On-Site?Service?Upgrade?-?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?PDU PSX-PDU120V PI1145160022
120?V?TYPE?RDP PSX-RDP120V PI1105170003
120?V?TYPE?RDP PSX-RDP120V PI1051170009
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
8-Hour?7X24?Response?On-Site?Service?Upgrade?-?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000007
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000002
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012829
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012827
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012831
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012834
Entitlement Maintenance Visits Start Date End Date
Assembly?Service?5X8 09-20-2016 09-19-2017
Product Description Product Serial #
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000007
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000002
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012829
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012827
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012831
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012834
Entitlement Maintenance Visits Start Date End Date
Assembly?Service?5X8 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
Assembly?Service?5X8 09-20-2016 09-19-2017
Product Description Product Serial #
NetBotz?Rack?Monitor?550?(with?120/240V?Power?Supply) NBRK0551 QA1210180122
NetBotz?Rack?Monitor?550?(with?120/240V?Power?Supply) NBRK0551
NetBotz?Room?Monitor?355?(without?PoE?Injector) NBWL0355 QA1203180335
Entitlement Maintenance Visits Start Date End Date
Assembly?Service?5X8 09-20-2016 09-19-2017
Product Description Product Serial #
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0189
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0192
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0188
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0187
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0195
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0193
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0191
NetShelter?SX?42U?750mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3150 ON12092A0019
NetShelter?SX?42U?750mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3150 ON12092A0017
Entitlement Maintenance Visits Start Date End Date
Assembly?Service?5X8 09-20-2016 09-19-2017
Product Description Product Serial #
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0191
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0186
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 ON12111A0295
NetShelter?SX?42U?600mm?Wide?x?1070mm?Deep?Enclosure?with?Sides?Black AR3100 8N1210E11188
Entitlement Maintenance Visits Start Date End Date
Assembly?Service?5X8 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?PDU PSX-PDU120V PI1145160022
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
Entitlement Maintenance Visits Start Date End Date
Assembly?Service?5X8 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?RDP PSX-RDP120V PI1105170003
120?V?TYPE?RDP PSX-RDP120V PI1051170009
Entitlement Maintenance Visits Start Date End Date
Battery?Preventive?Maintenance?Visit?5x8 2 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
Data?Center?Capacity?Manager?and?Basic?Configuration?Services 09-20-2016 09-19-2017
Product Description Product Serial #
NetBotz?Rack?Monitor?550?(with?120/240V?Power?Supply) NBRK0551 QA1210180122
Entitlement Maintenance Visits Start Date End Date
Netbotz?Configuration?Service?in?ISX?Designer?1 09-20-2016 09-19-2017
Product Description Product Serial #
NetBotz?Rack?Monitor?550?(with?120/240V?Power?Supply) NBRK0551 QA1210180122
Entitlement Maintenance Visits Start Date End Date
09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
Next?Business?Day?On-Site?Service?for?Internal?Batteries?-?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
On?Site?Warranty?Extension?for?Battery?Frames?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
On?Site?Warranty?Extension?for?Internal?Batteries?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
Entitlement Maintenance Visits Start Date End Date
Onsite?Warranty?Extension?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?PDU PSX-PDU120V PI1145160022
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
Entitlement Maintenance Visits Start Date End Date
Onsite?Warranty?Extension?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?RDP PSX-RDP120V PI1105170003
120?V?TYPE?RDP PSX-RDP120V PI1051170009
Entitlement Maintenance Visits Start Date End Date
Onsite?Warranty?Extension?1?Year 09-20-2016 09-19-2017
Product Description Product Serial #
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000007
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000002
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012829
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012827
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012831
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012834
Entitlement Maintenance Visits Start Date End Date
Level?2?Training 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
Entitlement Maintenance Visits Start Date End Date
QWINSTALL-QJCR32235-00?-?RD?INSTALL 09-20-2016 09-19-2017
Entitlement Maintenance Visits Start Date End Date
Site?Coordination?Service 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
Entitlement Maintenance Visits Start Date End Date
Site?Inspection?5X8 2 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?PDU PSX-PDU120V PI1145160022
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
Entitlement Maintenance Visits Start Date End Date
Site?Inspection?5X8 2 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?RDP PSX-RDP120V PI1105170003
120?V?TYPE?RDP PSX-RDP120V PI1051170009
Entitlement Maintenance Visits Start Date End Date
Startup?Service?5x8 09-20-2016 09-19-2017
Product Description Product Serial #
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000007
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1143000002
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012829
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012827
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012831
InRow?RD,?300mm,?Fluid?Cooled,?208-230V,?60Hz ACRD200 JK1149012834
Entitlement Maintenance Visits Start Date End Date
Startup?Service?5x8 09-20-2016 09-19-2017
Product Description Product Serial #
120?V?TYPE?PDU PSX-PDU120V PI1145160022
SYMMETRA?PX?40KW?FRAME,?208V SYCF40KF PD1204150024
Entitlement Maintenance Visits Start Date End Date
Startup?Service?5x8 09-20-2016 09-19-2017
Product Description Product Serial #
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150100
SYMMETRA?PX?40kW?EXTENDED?RUN?BATTERY?FRAME SYCFXR8 PD1203150104
This service agreement does not apply to equipment which has been damaged due to accident, negligence, abuse, improper installation or misapplication, or which has been altered or modified in any way. Any terms and conditions that normally apply to the factory warranty which accompanies the product will also apply to this entitlement. See documentation accompanying product for applicable warranty details, and attachment for entitlement terms and conditions.
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