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This is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this sources sought must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential qualified Service Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, 8(a), HubZone and other Small Businesses interested and capable of providing the services described below. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. Responses to this notice shall include the following: (a) company name (b) address (c) point of contact (d) phone, fax, and email (e) DUNS number (f) Cage Code (g) Tax ID Number (h) Type of small business, e.g. Services Disabled Veteran Owned small Business, Veteran-owned small business, 8(a), HUBZone, Women Owned Small Business, Small disadvantaged business, or Small Business HUBZone business and (i) must provide a capability statement that addresses the organizations qualifications and ability to perform as a contractor for the work described below.. The Phoenix VA Health Care System (PVAHCS), located at 650 E. Indian School Road Phoenix, AZ 85012 requires a service agreement to provide annual preventive and repair maintenance on its audiology equipment. Scope The Contractor shall be certified to service the audiology equipment specified in this SOW. The Contractor shall provide on-site preventive maintenance and emergency repair services for: (15) Audio Booths; (15) Audioscan Verifit hearing verification systems; (5) Natus Bio-logic AuDX Pro diagnostic otoacoustic emissions (OAE) systems; (12) Grason-Stadler GSI AudioStar audiometers; (15) Grason-Stadler GSI Tympstar middle ear analyzers; (4) Natus Bio-logic Navigator Pro Auditory Evoked Potential (AEP) testers; (3) Globalmed telehealth carts, each containing: (1) Otometrics Madsen Astera audiometer, (1) Otometrics Aurical Aud audiometer, (1) Otometrics Aurical Hearing Instrument Test (HIT) chamber, and (1) Otometrics Madsen OTOflex tympanometer. Preventive maintenance service: Preventive maintenance services shall include activities such as: performance assessment, calibration, and verification of operation. If a device is found to require repair during preventive maintenance, then the Contractor shall repair the device. Coverage hours shall be Monday-Friday, 7am-4pm LST, excluding federal holidays. The Contractor shall schedule a time to service the equipment with the Agency. The Contractor shall provide all necessary tools, labor, equipment, materials, and travel expenses. Emergency repair service Emergency repair service shall include all activities and materials necessary to make the device or system functional. Coverage hours shall be Monday-Friday, 7am-4pm LST, excluding federal holidays. The Contractor shall respond to service requests within 1 hour The Contractor shall be on-site within 24 hours. The Contractor shall provide all necessary tools, labor, equipment, materials, and travel expenses. Parts shall be shipped within 1 business day If a device is found to require repair during preventive maintenance, then the Contractor shall repair the device as part of the preventive maintenance. The Contractor shall have its own stock of replacement parts for the medical devices. The Contractor shall notify the Agency his/her intent to come on-site before arrival. The Contractor shall check-in with the Biomedical Engineering department upon arrival on station. The Biomedical Engineering department is located in Building 1, Room 1163. The Contractor shall verify that the infusion pumps are fully functional before checking out. The Contractor shall deliver a hard copy or electronic copy of a Field Service Report that delineates the service performed and confirms quality assurance tests results to Agency. Performance Monitoring. The Agency shall oversee work done by the vendor and accept the quality of work as appropriate. Security Requirements. Security Requirements for Unclassified Information: The Contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract. The Contractor shall have access to a patient care area. The Contractor shall not have access to sensitive information, PHI, or PII. A Business Associate Agreement is not needed. Records Management Language for Contracts. The following standard items relate to records generated in executing the contract: Citations to pertinent laws, codes, and regulations such as 44 U.S.C. chapters 21, 29, 31, and 33; Freedom of Information Act 5 U.S.C. 552; Privacy Act 5. U.S.C. 552a; 36 CFR Part 1222 and Part 1228. The Contractor shall treat all deliverables under the contract as property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. The Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act. The Contractor shall not create or maintain any records containing any government Agency records that are not specifically tied to or authorized by the contract. The Government Agency owns the rights to all data/records produced as part of this contract. The Government Agency owns the rights to all electronic information and all supporting documentation created as part of this contract. The Contractor must deliver sufficient technical documentation with all data deliverables to permit the Agency to use the data. The Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format, mode of transmission, or state of completion. No disposition of documents shall be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage, or alienation of Federal records is subject to the files and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules. The Contractor is required to obtain the Contracting Officer s approval prior to engaging in any contractual relationship in support of this contract requiring the disclosure of information, documentary material, and/or records generated under or relating to this contract. The contractor is required to abide by Government and Agency guidance for protecting sensitive and proprietary information. Risk Control. The Contractor shall be escorted by the Agency. The Contractor may need passes from the on-station Police Department. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). The Agency shall provide utilities necessary for the equipment and Contractor to operate. These utilities include but are not limited to electricity and availability of space. The agency shall provide furniture necessary for the Contractor to operate on-site. These furnishing include but are not limited to tables and chairs. The Agency shall provide physical access to the equipment. The Agency shall initiate service calls. Other Pertinent Information or Special Considerations. Possible Follow-on Work: This contract shall allow for the addition and deletion of equipment. Potential Conflicts of Interest (COI): None Non-Disclosure Requirements: None. Packaging, Packing and Shipping Instructions: All parcels and packages shall come through the Agency s warehouse to be distributed either through Biomedical Engineering or the field service engineer. All parcels and packages will ship the same business day. Inspection and Acceptance Criteria: The Agency will sign off on the work completed if service is determined to be satisfactory. Place of Performance and PM Frequency. Phoenix VA Health Care System 650 E. Indian School Rd. Phoenix, AZ 85012 CBOC-Northwest 13985 W. Grand Ave., Ste 101 Surprise, AZ 85374 CBOC-Southeast 3285 S. Val Vista Dr. Gilbert, AZ 85297 CBOC-Northeast 11390 E. Via Linda Rd., Ste 105 Scottsdale, AZ 85259 CBOC-Southwest 9250 W. Thomas Rd. Phoenix, AZ 85037 CBOC-Show Low 5171 Cub Lake Rd., Ste C380 Show Low, AZ 85901 LINE NO. MODEL S/N EE# LOCATION PM FREQ. 1 Audio Booth #1 A&B 26484 PHX Annual 2 Audio Booth #1 A&B 64472 CBOC NW Annual 3 Audio Booth #1A 1901A CBOC SE Annual 4 Audio Booth #1B 1901B CBOC SE Annual 5 Audio Booth #2 A&B 26485 PHX Annual 6 Audio Booth #2 A&B 64473 CBOC NW Annual 7 Audio Booth #2A 1902A CBOC SE Annual 8 Audio Booth #2B 1902B CBOC SE Annual 9 Audio Booth #3 A&B 26486 PHX Bi-Annual 10 Audio Booth #3A 1903A CBOC SE Annual 11 Audio Booth #3B 1903B CBOC SE Annual 12 Audio Booth #4 A&B 26487 PHX Annual 13 Audio Booth #4A 1904A CBOC SE Annual 14 Audio Booth #4B 1904B CBOC SE Annual 15 Audio Booth #5 A&B 26488 PHX Annual 16 Audioscan Verifit 3105 50814 PHX Annual 17 Audioscan Verifit 3103 50815 PHX Annual 18 Audioscan Verifit 3104 50816 PHX Annual 19 Audioscan Verifit 3107 50818 PHX Annual 20 Audioscan Verifit 3423 53819 PHX Annual 21 Audioscan Verifit 3422 53818 PHX Annual 22 Audioscan Verifit 4741 64474 PHX Annual 23 Audioscan Verifit 5953 83505 PHX Annual 24 Audioscan Verifit 3106 50817 CBOC NW Annual 25 Audioscan Verifit 4130 59978 CBOC NW Annual 26 Audioscan Verifit 4742 64475 CBOC NW Annual 27 Audioscan Verifit 5954 83506 CBOC SE Annual 28 Audioscan Verifit 5952 83507 CBOC SE Annual 29 Audioscan Verifit 5951 83508 CBOC SE Annual 30 Audioscan Verifit 5950 83509 CBOC SE Annual 31 Bio-logic AuDX Pro 07C10482B 50586 PHX Annual 32 Bio-logic AuDX Pro 08F12216B 54042 PHX Annual 33 Bio-logic AuDX Pro 09H14254E 62533 CBOC NW Annual 34 Bio-logic AuDX Pro 08E11987B 54043 CBOC SE Annual 35 Bio-logic AuDX Pro 13J20827E 84312 CBOC SE Annual 36 GSI AudioStar GS0057142 90354 PHX Annual 37 GSI AudioStar GS0057134 90358 PHX Annual 38 GSI AudioStar GS0055795 90355 PHX Annual 39 GSI AudioStar GS0055556 90356 PHX Bi-Annual 40 GSI AudioStar GS0057568 91714 PHX Annual 41 GSI AudioStar GS0060238 92943 PHX Annual 42 GSI AudioStar AA095107 63344 CBOC NW Annual 43 GSI AudioStar AA095118 63345 CBOC NW Annual 44 GSI AudioStar GS0051610 83514 CBOC SE Annual 45 GSI AudioStar GS0051462 83515 CBOC SE Annual 46 GSI AudioStar GS0051466 83516 CBOC SE Annual 47 GSI AudioStar GS0051454 83517 CBOC SE Annual 48 GSI Tympstar GS44058 67029 PHX Annual 49 GSI Tympstar GS44206 67030 PHX Annual 50 GSI Tympstar GS44128 67031 PHX Annual 51 GSI Tympstar GS44126 67032 PHX Annual 52 GSI Tympstar GS0050607 80077 PHX Annual 53 GSI Tympstar GS0050605 80078 PHX Bi-Annual 54 GSI Tympstar GS0050608 80079 PHX Annual 55 GSI Tympstar AA095062 63346 CBOC NW Annual 56 GSI Tympstar AL095068 63347 CBOC NW Annual 57 GSI Tympstar GS0051293 84303 CBOC SE Annual 58 GSI Tympstar GS0051289 84304 CBOC SE Annual 59 GSI Tympstar GS0051568 84305 CBOC SE Annual 60 GSI Tympstar GS0051570 84306 CBOC SE Annual 61 GSI Tympstar GS0051565 84307 CBOC SE Annual 62 GSI Tympstar AA062809 47767 CBOC SE Annual 63 Bio-logic Navigator Pro 13I07032 79775 PHX Annual 64 Bio-logic Navigator Pro 13I07033 79776 PHX Annual 65 Bio-logic Navigator Pro 336506 63256 CBOC NW Annual 66 Bio-logic Navigator Pro 13L07113T 84299 CBOC SE Annual 67 TeleHealth GlobalMed Carts 107251 67202 CBOC SHOWLOW Annual 68 TeleHealth GlobalMed Carts Astera 431012 67202 CBOC SHOWLOW Annual 69 TeleHealth GlobalMed Carts Aurical REM 430870 67202 CBOC SHOWLOW Annual 70 TeleHealth GlobalMed Carts HIT Units 431012 67202 CBOC SHOWLOW Annual 71 TeleHealth GlobalMed Carts Otoflex 427298 67202 CBOC SHOWLOW Annual 72 TeleHealth GlobalMed Carts 107249 67047 CBOS NE Annual 73 TeleHealth GlobalMed Carts Astera 125378 67047 CBOS NE Annual 74 TeleHealth GlobalMed Carts Aurical REM 150953 67047 CBOS NE Annual 75 TeleHealth GlobalMed Carts HIT Units 104820 67047 CBOS NE Annual 76 TeleHealth GlobalMed Carts Otoflex 151774 67047 CBOS NE Annual 77 TeleHealth GlobalMed Carts 7631024212 97282 CBOC SW Annual 78 TeleHealth GlobalMed Carts Astera 192352 97282 CBOC SW Annual 79 TeleHealth GlobalMed Carts Aurical REM 192193 97282 CBOC SW Annual 80 TeleHealth GlobalMed Carts HIT Units 192352 97282 CBOC SW Annual 81 TeleHealth GlobalMed Carts Otoflex 153337 97282 CBOC SW Annual Important information: The Government is not obligated to nor will it pay for or reimburse any costs associated with responding to this sources sought synopsis request. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service Disabled Veteran Owned Small Business set aside. However, if response by Service Disabled Veteran Owned Small Business firms proves inadequate, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 811219 ($20.5M). Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov and complete Online Representations and Certifications Application (ORCA). Additionally, all Service Disabled Veteran Owned Businesses or Veteran Owned Businesses who respond to a solicitation on this project must be registered with the Department of Veterans Affairs Center for Veterans Enterprise VetBiz Registry located at http://vip.vetbiz.gov. All interested Offerors should submit information by e-mail to [email protected]; and shall be received no later than 4:00 pm Arizona Mountain Standard Time on August 16, 2017.

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