The Syracuse VA Medical Center located in Syracuse NY has a requirement for a service maintenance agreement for two Volcano Ivus s5i ultrasound units. The service plan shall include: - Phone and email support shall be provided by certified Volcano Engineers who shall respond within one business hour, Monday - Friday, 6am-5pm Pacific Time, excluding holidays. - On-site maintenance service for the equipment shown on the face hereof during normal working hours (8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays) to include travel, parts and labor - One preventative maintenance visit per twelve (12) month term for each Unit will be provided during the term of this agreement. The initial preventative maintenance will be performed approximately six months following initiation of this agreement. The PM includes functional check of the entire unit in conjunction with accessories, and a full diagnostic check. - Replacement parts shall be new original equipment manufacturer part or reconditioned part equivalent to new. - All work shall be performed by original equipment manufacturer certified/trained technicians The NAICS Code is 334510. The expected cost range for this firm fixed contract to include four option years is between $100,000.00 and $250,000.00 All responsible sources may submit a capability statement, proposal, or quotation which shall be considered by the Syracuse VA Medical Center. This is not a solicitation. If there is sufficient interest, a solicitation shall be posted on the FBO. Please send all inquiries to: [email protected] by noon EST April 15th, 2015. Phone calls will not be accepted.

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