Maintenance on OPEX brand Mail Sorter is required to sustain the mission of DLA Troop Support.

This maintenance includes:

- labor, OPEX brand replacement parts, equipment, tools, instruments, supplies, and other incidental items, excluding consumable items. 

- Two (2) preventative maintenance calls for the Mail Matrix on an annual basis

- Unlimited Data Calls during the contracted service coverage period


OPEX is the manufacturer and sole authorized source for sales, parts, and service for the OPEX Mail Matrix Sorter.  The machine utilizes proprietary service diagnostic software covered by various patents and copyrights.  Only OPEX parts are authorized for use in the OPEX Mail Matrix Sorter.


Note 22 applies.

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