The Executive Office for United States Attorneys (EOUSA), intends to solicit and award a Task Order to ECG, Inc., located at 505 N Toombs St., Valdosta, GA 31601, under the authority of FAR 6.302-1, Only one responsible source and no other supplies or services will satisfy the agency requirement.

The EOUSA anticipates award of a Task Order, on a sole source basis, to ECG, Inc. for Alpaca Advanced Provisioning Software. EOUSA requires the full replacement of BroadWorks Unified Communications Enterprise Portal (UCEP) software and has selected to use ECG Alpaca Advanced Provisioning software.  The ECG Alpaca Advanced Provisioning software provides capabilities for user bulk provisioning and customer self-service portal on the Cisco BroadWorks platform.  The contractor shall provide:

• ECG Alpaca Advanced Provisioning software for Lab and Production environments.
• Alpaca Advanced Provisioning annual maintenance and support.
• Installation, configuration, and turn-up of Alpaca Advanced Provisioning software.
• Alpaca Advanced Provisioning training.
• Migration of BroadWorks UCEP users to Alpaca Advanced Provisioning with same hierarchy and permission structure. 
• Software patches, updates, upgrades, and workarounds to:
  • Correct discovered problems.
  • Keep a software product usable in a changed or changing environment.
  • Improve performance or maintainability.
  • Correct latent faults in the software product before they become effective faults.
• Software patching and remediation of critical and high-level security vulnerabilities.
• Software patching and remediation of Defense Information Systems Agency (DISA) Category 1 and Category 2 Security Technical Implementation Guides (STIGs) compliance.
• Access to ECG technical support phone line for assistance with software configuration, usage, outages, and performance related questions/issues.
• Access to ECG trouble ticketing system to create, modify, update, and close support tickets.

The period of performance is anticipated to be for one (1) year beginning September 30, 2021 through September 29, 2022.

This notice is not a request for competitive quotations.  A Request for Quote will not be available for this requirement.  The intent of this solicitation is for informational purposes only.  However, any information received within five days after the date of publication of this notice will be considered by the Government.  Information in response to this notice may be sent to Maynard Minor, Contracting Officer at [email protected]  A determination by the Government not to compete this action is solely within the discretion of the Government.  Telephonic questions or requests are strongly discouraged.