Federal Bid

Last Updated on 09 Aug 2024 at 5 PM
Combined Synopsis/Solicitation
Dugway Utah

Stratasys 3D Printer Maintenance (J750/J850/F170)

Solicitation ID W911S6-24-Q-0008
Posted Date 09 Aug 2024 at 5 PM
Archive Date 31 Aug 2024 at 4 AM
NAICS Category
Product Service Code
Set Aside No Set-Aside Used
Contracting Office W6qm Micc-Dugway Prov Grd
Agency Department Of Defense
Location Dugway Utah United states 84022

Maintenance support for Stratasys 3D Printers (J750/J850/F170) is needed to ensure proper printer operation in support of test programs.

Scope of Work Required:

  • Provide off-site technical troubleshooting support via telephone or email correspondence to remedy machine stoppage issues due to mechanical failures, out-of-tolerance configuration, or non-routine operating anomalies. Off-site support will be available on non-holiday wekdays between 8:00 AM and 5:00 PM Eastern time.
  • Schedule on-site technician visits as necessary to perform annual preventive maintenance, including routine component replacement, adjust machine settings back to within specified operating parameters, and calibrate diagnostic equipment needed for proper system maintenance. Additionally, technician will provide latest software and firmware patches and hardware upgrades to keep machine updated to latest operating version and recommended configuration. "Emerald Care" level of repair parts to be provided.
  • On-site technical visit will include transportation scheduling and costs to ensure timely (72-hour response) arrival to remedy machine stoppage. Number of non-routine visits will be unlimited (as necessary) to ensure machine availability is maintained.
  • All personnel providing services to this maintenance contract, including off-site call center troubleshooters and on-site technicians, will be factory trained individuals with a Stratasys certification, capable of performing the appropriate maintenance procedures to keep the machine operating within standard parameters.

Bid Protests Not Available

Similar Past Bids

Seminole Florida 28 Oct 2021 at 11 PM
Armstrong Iowa 06 Jun 2018 at 1 PM
Aberdeen proving ground Maryland 23 Apr 2021 at 5 PM
Randolph Texas 23 Dec 2022 at 3 PM

Similar Opportunities