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Fresno Area Express (FAX) has issued this Request for Proposals (RFP) to solicit proposals for a Transit Mobile Ticketing Solution to be implemented on both its fixed-route and Paratransit services. FAX is soliciting for a transit Mobile Ticketing Solution that will provide convenient fare payment options, enhancing customer service, by reducing boarding delays due to cash fare payment, and reduce operational cost associated with processing cash transactions. At a minimum, the solution must include a smartphone mobile ticketing platform, however, a system that includes both mobile ticketing and smart card payments will be considered. An additional benefit would be obtaining data that would help FAX learn about ridership patterns and customer preferences. FAX is seeking proposals from qualified firms to implement a turnkey transit Mobile Ticketing System. The solution will include design, hosting, manufacturing, testing, delivery, site preparation, installation, associated hardware, software, communications, all system interfaces. The solution will include all system components, associated support, operations, maintenance, licenses, and training. The work will consist of all labor, materials, tools and equipment required for procurement and installation, as well as all bonds, permits, and insurance necessary for this project and as required by Federal and State Laws and City Ordinances. The proposed solution must meet all applicable Americans with Disabilities Act (ADA) requirements and standards. ***DOWNLOAD SPECIFICATIONS FOR FULL DETAILS***

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