This is a market research survey for Local Moves Contract at Travis AFB, CA. All questions and survey questions may be address to A1C Rheame Griffin. Phone: (707)424-7728 Fax:(707)424-0288 Email: [email protected] or Clifford StSauver at phone:(707)424-7739 Fax:(707)424-0288 Email: [email protected] MARKET RESEARCH QUESTIONNAIRE FOR LOCAL MOVES CONTRACT AT Travis AFB, CA 1. Do you perform packing and shipment of household goods for military members? ____ YES _____ NO 2. Do you use proper packing materials as describe by DOD 4500.9R, Part IV, Appendix BE? (This government publication may be obtained on the following website http://public.transcom.mil/J4/j4H/dtr.html) _____ YES ____ NO 3. Do you have an English-speaking staff to perform services? _____YES _____NO 4. Do you have sufficient staff to perform approximately four local moves per day an average of 10,000 lbs. per move? _____YES _____NO 5. Do you have adequate supplies, safe working equipment to perform shipment of Household goods in accordance with DOD 4500.9R? (This information can be obtained on website: http://mtmc.army.mil) _____YES ____NO 6. Do you perform background checks on your employees? _____YES _____NO 7. Do you have office staff and delivery crew members available between 8:00 am ? 5:00 p.m.? ______YES _____NO 8. Are you a certified Department of Defense Agent? (Information can be obtained at website: http://mtmc.army.mil) _____YES ____NO 9. Do you use a standard industry guide/quality assurance plan to ensure you have given quality (or promised) service? If so please provide a copy. ____YES ____NO 10. If you use a standard industry guide, has the standard changed? If so, how has the standard industry guide changed? 11. Are there new restrictions/non-restriction to packing and crating that would have an impact on a government local moves contract? 12. Are there new laws activated or deactivated in packing and crating that would have an impact on a government local moves contract? 13. What quality assurance methods and quality standards do you use? 14. Do you currently have a government contract? If yes please circle the following which apply. a. Fixed Price b. Indefinite Delivery Indefinite Quantify c. Time and Material d. Other Revised 2/3/03

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